WoW Wednesday​

Happy WoW Wednesday! ✨

This week’s wisdom comes from the brilliant Johann Wolfgang von Goethe: “Instruction does much, but encouragement, everything.”

This quote really resonates with me when I think about the core of impactful leadership. As leaders, it’s easy to focus on the “what” and the “how”—the instructions, the processes, the metrics. And yes, that instruction is absolutely necessary for direction and clarity.

But Goethe’s words remind us that the real magic, the true differentiator, lies in encouragement. Encouragement is the fuel that turns competence into confidence and potential into performance. It’s the human element that instruction alone can never capture.

So, what does encouragement look like from a great leader?

➡️ Seeing potential before it’s obvious: It’s telling a team member, “I know you can handle this project. I’ve seen your skills in X and Y, and I’m excited to see you stretch yourself here.”

➡️ Celebrating the effort, not just the win: After a tough project, it’s saying, “I saw the incredible amount of work and dedication you all poured into that. Your perseverance was inspiring, and I’m proud of this team.” 🙌

➡️ Creating psychological safety to fail: When something doesn’t go as planned, it’s responding with, “What can we learn from this? Let’s break it down. Your effort to innovate here is what matters.” This turns a setback into a foundation for growth.

➡️ Personalized recognition: It’s taking a moment to send a quiet message after a meeting: “The way you handled that difficult question today was outstanding. Well done.”

Instruction provides the necessary blueprint and the boundaries, a vital framework for any endeavor. But encouragement breathes life into that structure, giving it a soul. It transforms tasks into meaningful contributions, making the “why” just as important as the “how.” It’s the critical ingredient that inspires discretionary effort—that willingness to go above and beyond, not because it’s required, but because one wants to contribute and excel. When team members are consistently encouraged, they don’t just follow orders; they innovate, take initiative, and overcome obstacles. This fosters an environment where the team genuinely feels valued for their unique contributions, seen for their individual strengths and challenges, and truly capable of achieving anything they set their minds to. It cultivates a deep sense of trust and psychological safety, creating a powerhouse of empowered individuals. 🚀

Book Recommendation: 📕

For a practical read on this theme, I highly recommend “The Coaching Habit” by Michael Bungay Stanier. It helps you shift from ‘instructor’ to ‘encourager’ using 7 key questions to empower your team. A quick, actionable read that transforms one-on-one conversations.

This week’s leadership insight comes from John Buchanan: “Words carry a lot of weight in this world, but it is through our actions that we bring things into being.”

This quote strikes at the very heart of effective leadership and high-performing teams. While inspiring visions and clear communication (our words) are essential starting points, it’s the follow-through—the tangible actions—that truly create results and build trust. 🗣️

How does this resonate in leadership and with our teams?

As leaders, our words set the direction and tone, but our actions (or inactions) demonstrate our true priorities and commitment. For teams, collaborative action transforms ideas discussed in meetings into measurable progress and shared success. Our actions are the most potent form of communication. They lend credibility to our words and are the ultimate drivers of change and achievement.

Consider these key areas where actions bring ideas to life:

• Vision & Execution: Moving beyond articulating a strategy to collectively implementing the plan. 🎯
• Promises & Reliability: Shifting from statements of support to consistently providing what’s needed. 💪
• Culture Statements & Lived Values: Ensuring company values are not just on walls but are actively demonstrated in daily operations. 🌱
• Feedback & Growth: Transforming constructive input into tangible development and improvement. 📈

It’s the doing that truly shapes our reality and builds momentum.

📚 Book Recommendation:

This week, I recommend “The 7 Habits of Highly Effective People” by Stephen R. Covey.

Why? This timeless classic deeply explores the principle of proactivity (Habit 1: Be Proactive), which is all about taking responsibility and acting rather than being acted upon. Covey emphasizes that our behavior is a product of our own conscious choices, based on values, rather than a product of our conditions. It beautifully complements Buchanan’s quote by providing a framework for turning intentions into impactful actions. It’s a foundational read for any leader looking to bridge the gap between words and meaningful results.

Let’s all strive to ensure our actions this week powerfully bring our positive intentions into being!

This week’s WoW comes from the ancient Roman poet Horace, offering a timeless piece of advice highly relevant to modern leadership – and especially timely as we watch the intensity of the NHL Playoffs! 🏆

“Always keep your composure. You can’t score from the penalty box, and to win, you have to score.”

Horace’s message is all about effectiveness. Losing your cool, getting flustered, or letting emotions dictate your actions is like taking a critical penalty in a tight playoff game. It sidelines you, diminishes your influence, and prevents you from contributing to the team’s success. To “score”—to achieve goals, inspire your team, and navigate challenges—you need to be on the ice, playing smart, not watching from the box.

How does this translate to leadership? 🤔

A leader who maintains composure under pressure:

▪️ Inspires Confidence & Stability: When things get tough (think a sudden market shift or an unexpected project roadblock – our version of a power play against us!), your team looks to you. A calm and collected leader provides a sense of security and assurance that challenges can be overcome. Think of a captain steadily navigating their team through a tense overtime period. 🥅

▪️ Makes Clearer Decisions: Emotional reactivity clouds judgment. Composure allows you to think rationally, assess situations objectively, and make strategic decisions rather than impulsive ones – crucial when the pressure is on. 🧠

▪️ Fosters a More Productive Environment: A leader’s emotional state is contagious. If you’re composed, it helps your team stay focused and constructive. If you’re agitated, stress and anxiety can ripple through the entire team, impacting performance. 🌱➡️🌳

▪️ Handles Conflict Effectively: Difficult conversations and disagreements are inevitable. Maintaining composure allows you to address conflict constructively, listen actively, and find solutions without escalating tensions – like a good coach managing different player personalities. 🤝

Think about it:

▪️ Ever seen a leader lose their temper in a meeting and derail the entire agenda? 🤬➡️🛑 That’s a “penalty box” moment, taking them out of the play.

▪️ Conversely, recall a leader who remained calm and focused during a crisis, guiding their team through it. That’s “scoring” the winning goal! 🏅

Book Recommendation: 📚

For those looking to delve deeper into the art of maintaining composure and leading with emotional intelligence, I highly recommend “Emotional Intelligence 2.0” by Travis Bradberry and Jean Greaves. It offers practical strategies for understanding and managing your emotions and those of others – a cornerstone of keeping your composure and leading effectively.

This week’s Words of Wisdom delves into the profound impact of leadership and the legacies we build. As we approach Memorial Day 🇺🇸, a time for remembering heroes and their sacrifices, this quote feels particularly resonant:

📜 “The legacy of heroes is the memory of a great name and the inheritance of a great example.” – Benjamin Disraeli

Memorial Day is fundamentally about honoring the enduring legacy of those who gave everything for a cause greater than themselves. Their “great name” is etched into the fabric of our nation, and their “great example” of courage, selfless service, and dedication is an inheritance that continues to inspire.

This powerful concept of a heroic legacy offers valuable insights for business leadership:

In the business world, leaders also have the opportunity to build a “great name”—not just for personal recognition, but for their organization, grounded in integrity, innovation, and unwavering commitment to their team and stakeholders. Crucially, they establish this through the “inheritance of a great example.” Their daily actions, work ethic, and the values they champion create a positive culture and set a benchmark for excellence. It’s about constructing a legacy that not only drives success but also inspires and endures long after individual achievements.

So, how can we, as leaders, consciously craft such a meaningful legacy in our professional lives?

🌟 Cultivate a ‘Great Name’: Focus on building a reputation for yourself and your company that stands for trust, ethical practices, and excellence.

👣 Set a ‘Great Example’: Remember that your team looks to you. Model the dedication, resilience, empathy, and collaborative spirit you wish to foster. Your consistent actions speak volumes.

🌱 Nurture Future Leaders: A vital part of a lasting legacy is empowering others. Invest in your team’s growth, mentor them, and create an environment where they can develop into impactful leaders themselves.

🎯 Drive Purpose-Driven Impact: Strive to create work and a workplace culture that has a meaningful impact beyond the balance sheet – on your employees, your customers, and your community. This is where true legacy often shines brightest.

📖 Book Recommendation:

For those looking to delve deeper into creating a supportive and impactful leadership environment, I highly recommend “Leaders Eat Last” by Simon Sinek.

Sinek’s work powerfully advocates for leaders who prioritize the well-being of their team, creating a “Circle of Safety.” This fosters trust and cooperation, enabling individuals and the organization to thrive. It beautifully aligns with the idea of setting a “great example” and building a legacy rooted in service and the genuine care for those you lead – a principle that echoes the selflessness we honor.

This week, let’s reflect on a powerful quote often attributed to Bill Keane: “Yesterday is history, tomorrow is a mystery, today is a gift of God, which is why we call it the present.”

How does this timeless wisdom apply to our leadership journey? It’s a potent reminder to anchor ourselves in the NOW for maximum impact.

Here’s how we can unpack this for leadership:

🎁 Embrace the Present (Focus & Action): Today is where influence happens! Effective leaders are fully present – actively listening, making timely decisions, and tackling current challenges head-on. Don’t let past setbacks or future worries paralyze you from acting decisively now.

📚 Learn from the Past (Informed Decisions): “History” isn’t for dwelling, but for learning. Leverage past experiences – both wins and losses – to inform your current strategy and avoid repeating mistakes. Extract the lesson, then refocus on today.

🔮 Approach the Future (Vision & Motivation): The “mystery” of tomorrow shouldn’t breed anxiety, but inspire vision. Leaders use the future to set motivating goals and create purpose. Look forward with hope, using it as fuel for today’s actions.

🧘 Mindfulness & Resilience (Composure & Adaptability): Accepting that yesterday is gone and tomorrow is uncertain builds resilience. Mindful leaders respond thoughtfully, not reactively, navigating complexities with a steady hand.

🙏 Gratitude & Acknowledgment (Team Morale): Recognizing today as a “gift” fosters gratitude. Acknowledge your team’s efforts, appreciate current opportunities, and cultivate a positive environment. Gratitude is a powerful motivator!

📖 Book Recommendation:

For a deeper dive into the power of presence in leadership and life, I highly recommend “The Power of Now” by Eckhart Tolle.

Why? While not exclusively a leadership book, Tolle’s teachings are profoundly relevant. He emphasizes the importance of disidentifying from the “pain-body” of past regrets and future anxieties, and instead, accessing the immense power of the present moment. For leaders, this translates to:

▪️ Clearer decision-making, free from the noise of past failures or future fears.

▪️ Enhanced ability to connect authentically with team members.

▪️ Greater creativity and problem-solving capabilities by being fully attuned to the current situation.

▪️ Reduced stress and increased personal well-being, which radiates to the entire team.

It’s a transformative read that can help any leader cultivate the focus and inner peace needed to navigate today’s dynamic challenges effectively.